Voysus BPO Business Process Outsourcing - Message Taking
   
 
Voysus provides clients with customized services to improve and guarentee their success.
  CONTACT CENTRE > MESSAGE TAKING I’m looking for : 
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To inquire about positions for Voysus Group Inc.:
       Careers at Voysus
MESSAGE TAKING : 


Voysus Group Inc.’s professional and dependable agents will help you save time and money by answering inbound calls, taking messages, forwarding calls, connect clients to various channels, provide company information and be the foreground to many of your customer inquiries and issues. By using scripts or prompts of your choice, our staff will demonstrate the effective and efficient practices of your company, maintaining customer satisfaction while saving you time and resources. Messages will be available via e-mail or fax and can be sent out at fixed or variable intervals…it’s all up to you.

No More Lost Calls:
A client that’s hangs up is a disappointed customer and potentially a lost client. Each individual Voysus Group Inc. campaign is configured via a Direct Inward Dialing number (DID). As soon as the calls hit the ACD it will play a personalized greeting message for each individual campaign. If an agent is available the system will then send the call, but if there are no available agents, the system can prompt the caller with an estimated wait time and push the call into a queue. The call back feature can increase your service levels by 30%, by eliminating abandoned calls. The call blending feature gives your agents the ability to work on outbound campaigns when there is no inbound traffic.

 


 

Can We Take Your Message ?

Contact Voysus
Phone: 416.291.0224
Fax: 416.291.0223
 

 

 
COMPANY OVERVIEW WORKFORCE | MISSION STATEMENT
CALL CENTRE SERVICES SERVICES | INBOUND | OVERFLOW CALL MANAGEMENT | HELP DESK
MEDIA SUPPORT | BLAST MESSAGING | DATA ENTRY | ORDER TAKING | REVENUE GENERATION | EMAIL & CHAT
INTEGRAL ELEMENTS SECURITY | TECHNOLOGY | QUALITY ASSURANCE
INDUSTRIES INSURANCE | RETAIL | SATELLITE RADIO | TELECOMMUNICATIONS | TRANSPORTATION
COPYRIGHT © 2011 VOYSUS GROUP INC.