Voysus BPO Business Process Outsourcing - Email & Chat
   
 
Voysus provides clients with customized services to improve and guarentee their success.
  CALL CENTRE SERVICES > EMAIL & CHAT I’m looking for : 
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email & chat
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To inquire about positions for Voysus Group Inc.:
       Careers at Voysus
EMAIL & CHAT : 

  • Email Support — manage customer emails, orders and customer service needs
  • Chat Help — support care and sales needs via live chat sessions
  • Results — will meet all measurement criteria for operational and service quality
  • Online Support — establish and manage all training, operations and systems necessary for service excellence

Email:
Clients today expect the same treatment from emails that they would from a telephone call. By analyzing pertinent key words in the email they can be distributed to proper departments. If an agent is available they will receive the email directly in their application, the TSR’s have the proper tools to respond to emails efficiently.

Chat & Online Discussion:
Chat applications have evolved and play a key role in today’s workplace. Primarily used for help desk, chat has certain interactive advantages when compared to email. Your agents can use a chat dialogue or a co-browsing feature that allows two parties to share browser information. The key advantage of this feature is that you can manage multiple conversations simultaneously.

 


 

Service @ All Times

Contact Voysus
Phone: 416.291.0224
Fax: 416.291.0223
 

 

 
COMPANY OVERVIEW WORKFORCE | MISSION STATEMENT
CALL CENTRE SERVICES SERVICES | INBOUND | OVERFLOW CALL MANAGEMENT | HELP DESK
MEDIA SUPPORT | BLAST MESSAGING | DATA ENTRY | ORDER TAKING | REVENUE GENERATION | EMAIL & CHAT
INTEGRAL ELEMENTS SECURITY | TECHNOLOGY | QUALITY ASSURANCE
INDUSTRIES INSURANCE | RETAIL | SATELLITE RADIO | TELECOMMUNICATIONS | TRANSPORTATION
COPYRIGHT © 2011 VOYSUS GROUP INC.